General Terms and Conditions
1. Registration and conclusion of contract
With the written or oral registration the contracting partner (hereafter called "customer") bindingly accepts the conclusion of a travel agreement. This registration applies to group tours for all members of the group and any outstanding claims. With the registration the customer accepts the general terms and conditions.
The booking is binding as soon as the service is confirmed by RunMunich (hereafter called "organizer") via fax, e-mail, in written or oral form.
The payment of the service is made upon completion of the service in cash without any deduction.
3. Services and changes to service
The scope of the contractual services is given by the service description of the organizer. Supplements to the agreement require a written confirmation from the organizer.
The discontinuation of individual service elements does not qualify for retention of the contractual sum or for partial withdrawal, as long as it involves reasons for which the organizer is not responsible. If the organizer is responsible for the reasons of discontinuation of certain service elements, the right ensues to have these service elements replaced with others of equal value. The organizer is obliged to inform the customer of the above. Under certain circumstances the organizer will offer the customer a re-booking or a withdrawal (cancellation) free of charge.
4. Customer withdrawal (cancellation)
The customer can withdraw from a booked tour at any time. However, the withdrawal must take place in writing and must be confirmed by the organizer. In case a customer does not keep an arranged appointment or withdraws from the contract less than 24 hours before the start of a tour, a cancellation charge of 100% of the contract amount will apply.
5. Withdrawal and cancellation by RunMunich
In the following cases the organizer can withdraw from the contract:
- in case of force majeure.
- in case of sudden illness of a guide.
- f the customer or a participant of a group of the customer continues to disturb or if he or she behaves against the terms of the contract to such a degree that immediate cancellation is justified.
- if the customer does not observe the agreed conditions of the contract.
RunMunich is liable as the organizer for conscientious preparation of the event, the careful choice and control of services, the correctness of the event description and the orderly performance of the services agreed to.
RunMunich shall not be liable for services that are arranged as services of other parties that are expressly stated to be third party services in the event description. Moreover RunMunich assumes no liability for damages and accidents.
7. Health and physical condition
With his registration the customer confirms that he and all members of his group are healthy and physically fit to participate in the tours booked with RunMunich. The customer and all members of his group run under their own responsibility. RunMunich does not assume any responsibility for physical injuries or damages.
8. Obligation to co-operate
Should problems with the performance of the services arise the customer or the participant of a group of the customer are obliged to co-operate within the framework of statutory regulations to avoid damage or minimize damage. The customer or the participants of a group of the customer are particularly obliged to inform RunMunich immediately about any complaints.
9. Data protection
The customer agrees that the organizer may continue using the data made available for carrying out the services agreed for customer support service in accordance with German data security law. This data will not be passed on to third parties.
10. Nullity of individual terms
The nullity of individual conditions of the General Terms and Conditions or of the contract does not result in the nullity of the entire contract.
11. Place of fulfilment and court of venue
Place of fulfillment and exclusive place of jurisdiction is Munich.
12. In case of doubt, the German version of our Terms and Conditions is valid.
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